Rodman Ink. Clothing Company

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ABOUT US

About Us

Dennis Rodman is all about ink, tattoo ink, pencil and ink, all cylinders on all facets of artistry and INK.Always on the cutting edge of fashion, always on the edge and back, Dennis Rodman's trademark style is notorious, charismatic, fashionable, outrageous and affable, style that has no bounderies, in a class all by himself. Oh... and did you know that he plays basketball like a "BULL" too? Yeah-- Bad Boy of the NBA brought 5 NBA Championships home to the beach house. Talents that stand amongst the greats, winning 3 Championship rings with Michael Jordan, and giving a few pointers to Kobe Bryant, you can say it's pretty great standing among the greats. See video for charisma, athleticism and talent in full action.When you indulge Rodman ink, indulge a culture and lifestyle of hard work, living hard, loving hard, and being the best at what you do, and looking damn good whilst doing it. Rodman ink is giving you all of this because... "Love Is Free".
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Contact Us

Rodman Ink3940 Laurel Cyn. Blvd. #965Studio City, CA 91604Hours:Monday-Friday8:30am to 5:00pm, PST.customerservice_rodmanink.com
Customer Service

Shipping Delivery

Shipping & Delivery

Orders placed before 1:00pm PST will generally be shipped out on the same day*. Orders placed after 1:00pm PST will generally be shipped out on the following day with the exception of orders placed on a Friday. Those orders will ship out on the following Monday or next Business day (if Monday is a holiday). You will be notified via email once your order has been shipped. Shipping times can vary based on method chosen and delivery location. Intl orders must clear import/export regulations which could add to the shipping time of an order.Orders are shipped via the method chosen at the time the order was placed. We currently offer 3 shipping methods for Domestic orders: Ground Shipping (UPS), 2-Day Shipping (FedEx) and Overnight Shipping (FedEx). For Int'l orders, we use FedEx.*Note that there could be a delay in processing your order if we encounter any issues with the billing information provided.

Return Policy

Every Rodman Ink product is satisfaction guaranteed or you may return it** for a refund of the product price (not including shipping).All returns must be sent back within 15 days of Invoice date. All returns MUST meet the following criteria:UnwornUnwashedAll tags must be attachedAll accessories must be included (i.e., belts, etc.)No perfume or other scentsNo human or animal hairNo rips or tearsNo other signs of being wornAll original packaging and hangars must be included**No returns or exchanges are allowed on Sale items. All sales are final.Failure to return merchandise as listed above will result in the return being rejected and returned to the customer without credit. You will also be charged a $13 rejection processing fee for all rejected returns. Your return will be sent back to the shipping address on your original order and a reason for the rejection.You will be notified via email once your approved return has been received, inspected and a credit has been processed. Credits will be processed within 7-10 days.If you received a product that is damaged or defective, please contact our Customer Service team at customerservice_rodmanink.com for additional information and instructions. All Merchandise must be returned to:Rodman Ink3940 Laurel Cyn. Blvd. #965Studio City, CA 91604 USAFill out the Return Information included on your Packing Slip. In a sealed insured package, mail your package to Rodman Ink Returns (address provided above) along with the completed Packing Slip. If you no longer have a copy of your Packing Slip or Invoice, please request one by clicking here. Customer will be responsible for all return shipping costs.Returns and refunds may be made at the discretion of Rodman Ink, Inc.

Refusals

Shipped items that are either refused by the customer or cannot be delivered by the carrier, will be returned to Branded Online and the customer will be credited for the product cost and tax, less shipping and handling Customer will be required to place a new order and will be responsible for any associated shipping charges.

Cancellations

In stock orders: Orders are authorized and processed real-time so canceling an in stock order is very difficult. If you need to cancel, please contact customer service by emailing us here customerservice_rodmanink.com as soon as possible after the order has been placed. If the order has already been processed, you will need to follow the Returns process to return the product for credit or exchange.Out of stock/backorders: If you need to cancel and item/order that is out of stock or on backorder, please contact customer service by emailing us here customerservice_rodmanink.com. Once your item/order has been cancelled, you will be notified via email via a cancellation confirmation. If for any reason your order is unable to be cancelled and has been shipped, you will need to follow the Returns process to return the product for credit or exchange.

Pricing Payment Refunds

Pricing, Payment & Refunds

All prices are displayed in US Dollars. International orders will be billed at the then current currency conversion rates. We accept Visa, MasterCard, American Express and Discover credit cards for payment. We also accept PayPal. Your credit card will not be billed until your order has been shipped. Any applicable credits or refunds will be applied back to the credit card or PayPal account used for the original purchase.

Updating Account Information

If you are a registered customer, you can easily update your information by logging into your account. You will find the My Account link located at the top of each page. Once you have accessed your account, you can click on the Account Information or Address Book link to update your account information.

Customer Support Holiday Schedule

Our Customer Service Dept. will be closed on the following observed Holidays in 2011:New Year's (observed) - Jan 3Presidents Day - Feb 21Memorial Day - May 30Independence Day - July 4Labor Day - Sept 5Thanksgiving - Nov 24Day After Thanksgiving - Nov 25Christmas (observed) - Dec 26

Shipping Delivery
Return Policy
Refusals
Cancellations
Pricing Payment Refunds
Updating Account Information
Customer Support Holiday Schedule

Checkout

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Privacy Policy

RODMAN INK, INC.PRIVACY POLICYEFFECTIVE TIME: August, 2011.Rodman Ink., Inc. ("Rodman Ink.") operates the web site located at www.RodmanInk.com (the Web Site) pursuant to agreements with Rodman Ink., Inc. ("Rodman Ink"). Rodman Ink. is hereinafter referred to as "we" or "us". Both Rodman Ink. and RodmanInk.com ("we" or "us") recognize that you care how information about you is used and shared. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for this Web Site.PLEASE READ THIS PRIVACY POLICY CAREFULLY, AND IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT US. BY VISITING THE WEB SITE, YOU CONSENT TO THE COLLECTION AND USE OF YOUR PERSONAL INFORMATION AS OUTLINED IN THE PRIVACY POLICY.WHEN DO WE COLLECT INFORMATION?We may collect information about you anytime you interact with us such as when you (i) access or browse the Web Site, (ii) order products or services through the Web Site, (iii) communicate with us either by e-mail, over the telephone or in any other manner, (iv) elect to participate in any of our product promotions, and (v) request information about products and services.What information do we collect? Information we collect is generally of two types personally identifiable information and non-personally identifiable information.Personally identifiable information comprises any information that can help us identify or locate an individual, including, without limitation, an individuals name, address, e-mail address, telephone number and credit card number.Non-personally identifiable information comprises information that does not by itself identify an individual. This information generally includes anonymous information about an individuals use of the Website that includes, among other things, information concerning date and time of visit, the pages of the Website visited, path through the Website, IP address, the type of browser and operating system used.What do we use your information for? Any of the information we collect from you may be used in one of the following ways: • To personalize your experience (your information helps us to better respond to your individual needs)• To improve the Web Site(we continually strive to improve the Web Site offerings based on the information and feedback we receive from you)• To improve customer service(your information helps us to more effectively respond to your customer service requests and support needs)• To process transactionsYour information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.• To send periodic emailsThe email address you provide for order processing, will only be used to send you information and updates pertaining to your order.If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.Do we use cookies? Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain informationWe use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating the Web Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.Third party links Occasionally, at our discretion, we may include or offer third party products or services on the Web Site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of the Web Site and welcome any feedback about these sites.California Online Privacy Protection Act ComplianceBecause we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.As part of the California Online Privacy Protection Act, all users of the Web Site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.Childrens Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. As a parent or guardian you can request us to remove personal information of your child that was submitted without your consent or by misrepresenting his or her age. At your request, we will take reasonable steps to remove such information from our database. All such requests should include the same user name, password, and e-mail address that your child submitted and should be sent to customerservice_RodmanInk.com.Online Privacy Policy Only This online privacy policy applies only to information collected through the Web Site and not to information collected offline.Terms and Conditions Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of the Web Site.IntegrityDuring the account sign-in process you can review, change or remove the information you have submitted. We aim to keep our information about you as accurate as possible and encourage you to promptly update your information if it changes. You may, at any time, access your information to update, modify or delete any inaccuracies by accessing your account through the Web Site. You may also request us to remove your account information from our databases and we will try to remove as much information as possible. However, as we generally keep information related to past transactions for our records, we will not be able to completely remove your information.Changes to our Privacy Policy We may change our policy at any time by posting a new version of it on the Web Site. We encourage you to check the Web Site regularly for information about revisions to this Privacy Policy. In the event that we change our Privacy Policy, such changes will affect all of the information we collect after any such change. If you object to the change to our Privacy Policy, then you must contact us in writing regarding your objection.Contacting Us If there are any questions regarding this privacy policy you may contact us using the information below. Rodman Ink., IncAttn: Privacy PolicyRodman Ink3940 Laurel Cyn. Blvd. #965Studio City, CA 91604 USAcustomerservice_RodmanInk.com
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